Thank you for shopping with Tea Origin. We take great care in selecting and packaging our products to ensure the highest quality.

Due to food safety and hygiene reasons, we do not accept returns or exchanges on any items unless they are defective, damaged during transit, or there is a confirmed quality issue.

If you receive a defective or damaged item, please contact us within 3 days of delivery with clear photos and a description of the issue. We will be happy to offer a replacement or refund where appropriate.

Thank you for your understanding and support.